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WE CELEBRATE OUR FIRST 10 COUNTRIES

Customers from 10 countries have transformed their business thanks to our software, which integrates their communications, controls their operation and can be adapted instantly.

 

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MANAGE AND CONTROL

Management, reporting and monitoring tools are available via a Web interface, enabling you to make immediate decisions and take action no matter where you are, in an unconstrained and independent manner.

 

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UNIFIED COMMUNICATIONS

Integrate all your communication channels and unify the contact flow with your clients, employees and suppliers in a single solution.

 

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SUBSTITUTE OR INTEGRATE

eXpand can substitute traditional products or it can be integrated into your exchange, offering higher flexibility and more functionality with less investment and a lower operating cost.

 

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AUTOMATION AND EFFICIENCY

Obtain a higher return by automating processes that will allow you to reduce customer care costs, personalize your services and generate new income.

 

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Take the pulse of your business

eXpand is a software which allows you to visualize, manage and unify all the communications and corporate telephony of your company in a simple way without unnecessary costs.
Suited for organizations that market consumer products or services; it has clients across many Latin American countries in industries such as finance, telecommunications, health, Call Center, BPO, cable companies, insurance, tourism, education, services and retail.

Testimonials

  • GEOCOM suma eXpand

    GEOCOM (Uruguay) confía en eXpand para mejorar su servicio de contact center y atención a clientes.  De esta manera lo… Read more

  • Portal del agente integrado con Web Dialer

    eXpand extiende las prestaciones de su Portal del Agente y lo vincula al Módulo Web Dialer. Así, el Web Dialer… Read more

 

What do our customers say about eXpand?

  • "They got our PBX to connect with eXpand so that we can use their features in our credit card authorization headquarters. Now we can have access to reports and metrics that we did not have before, therefore improving our service."
    Scotiabank (Uruguay)
     
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  • "eXpand allows us to control all of our organization and to reduce costs, even so that the investment is redeemed in short time. We are also able to manage all of our Call Center online, even with operators that work remotely. The best thing about eXpand is how simple the platform is and how we can manage everything ourselves without depending on a technician. It is also worth mentioning that the growth is accomplished without inconveniences or excessive investments.

    The Dialer became the soul of our ISO 9001 Quality System. We are able to survey the 100% of our services daily and automatically. The representatives from the quality organization were surprised with such an effective system."
    Ing. Josemaría Gonzalez MBA, CEO
    Vida Servicio de Compañía (Uruguay)
     
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  • "Having many channels to contact our customers made it difficult for us to unify and manage the information. eXpand allowed us to integrate everything: branches, management tools and reports. This gives us the possibility to work with higher levels of efficiency, which means better customer service." Martín Da Silva, Gerente de IT
    TCC (Uruguay)
     
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