Take the pulse of your business
eXpand is a software which allows you to visualize, manage and unify all the communications and corporate telephony of your company in a simple way without unnecessary costs.
Suited for organizations that market consumer products or services; it has clients across many Latin American countries in industries such as finance, telecommunications, health, Call Center, BPO, cable companies, insurance, tourism, education, services and retail.
GEOCOM suma eXpand
GEOCOM (Uruguay) confía en eXpand para mejorar su servicio de contact center y atención a clientes. De esta manera lo… Read more
Portal del agente integrado con Web Dialer
eXpand extiende las prestaciones de su Portal del Agente y lo vincula al Módulo Web Dialer. Así, el Web Dialer… Read more
What do our customers say about eXpand?
"They got our PBX to connect with eXpand so that we can use their features in our credit card authorization headquarters. Now we can have access to reports and metrics that we did not have before, therefore improving our service."
"eXpand allows us to control all of our organization and to reduce costs, even so that the investment is redeemed in short time. We are also able to manage all of our Call Center online, even with operators that work remotely. The best thing about eXpand is how simple the platform is and how we can manage everything ourselves without depending on a technician. It is also worth mentioning that the growth is accomplished without inconveniences or excessive investments.
The Dialer became the soul of our ISO 9001 Quality System. We are able to survey the 100% of our services daily and automatically. The representatives from the quality organization were surprised with such an effective system." Ing. Josemaría Gonzalez MBA, CEO
Vida Servicio de Compañía (Uruguay)
"Having many channels to contact our customers made it difficult for us to unify and manage the information. eXpand allowed us to integrate everything: branches, management tools and reports. This gives us the possibility to work with higher levels of efficiency, which means better customer service." Martín Da Silva, Gerente de IT