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CLIENTS IN LATAM

Clients from Latam have transformed their business thanks to our software, which integrates their communications, controls their operation and can be adapted instantly.

 

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MANAGE AND CONTROL

Management, reporting and monitoring tools are available via a Web interface, enabling you to make immediate decisions and take action no matter where you are, in an unconstrained and independent manner.

 

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UNIFIED COMMUNICATIONS

Integrate all your communication channels and unify the contact flow with your clients, employees and suppliers in a single solution.

 

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SUBSTITUTE OR INTEGRATE

eXpand can substitute traditional products or it can be integrated into your exchange, offering higher flexibility and more functionality with less investment and a lower operating cost.

 

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AUTOMATION AND EFFICIENCY

Obtain a higher return by automating processes that will allow you to reduce customer care costs, personalize your services and generate new income.

 

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Take the pulse of your business

eXpand allows you to unify, manage and enrich all communications with customers by integrating all contact channels.
Suited for organizations that market consumer products or services; it has clients across many Latin American countries in industries such as finance, telecommunications, health, Call Center, BPO, cable companies, insurance, tourism, education, services and retail.

Testimonials

  • Lanzamiento Cloud Contact Antel

    El pasado 26 de marzo se realizó en la Torre de las Telecomunicaciones lanzamiento de Cloud Contact, un servicio pensado para… Read more

  • eXpand se integra al programa BDevelopers de Bantotal

    La firma del acuerdo facilita a los clientes de Bantotal, entre otros, unificar, controlar y enriquecer la experiencia de comunicación con… Read more

 

What do our customers say about eXpand?

  • "Yesterday we had a meeting with eXpand representatives. I asked them for help with some statistics, critical indexes and reporting features. We ended the meeting at 5 PM and by 7:30 PM we received an email confirming some of the topics that were discussed before. It is a real pleasure to work like this, with so much efficiency." María Noel Urrestarazú, Gerente General
    Jetmar Viajes | URUGUAY
     
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  • "Choosing eXpand responded to our need to manage our sales channel and passenger services in a more efficient way through a PBX which allows us to access metrics that suits our requirements. The implementation experience was great, having full support from everyone at eXpand, which not only showed suitability but also an excellent predisposition. This is a powerful tool that provides all the information needed in order to make decisions, that being the only challenge for those who choose it. I only have positive comments to make and therefore recommend eXpand to any company that wants to manage a call center." Lic. Gonzalo Polanco, Gerente Comercial
    Les Amis Viajes | ARGENTINA
     
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  • "Having many channels to contact our customers made it difficult for us to unify and manage the information. eXpand allowed us to integrate everything: branches, management tools and reports. This gives us the possibility to work with higher levels of efficiency, which means better customer service." Martín Da Silva, Gerente de IT
    TCC | URUGUAY
     
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