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10paises

WE CELEBRATE OUR FIRST 10 COUNTRIES

Customers from 10 countries have transformed their business thanks to our software, which integrates their communications, controls their operation and can be adapted instantly.

 

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MANAGE AND CONTROL

Management, reporting and monitoring tools are available via a Web interface, enabling you to make immediate decisions and take action no matter where you are, in an unconstrained and independent manner.

 

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UNIFIED COMMUNICATIONS

Integrate all your communication channels and unify the contact flow with your clients, employees and suppliers in a single solution.

 

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SUBSTITUTE OR INTEGRATE

eXpand can substitute traditional products or it can be integrated into your exchange, offering higher flexibility and more functionality with less investment and a lower operating cost.

 

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AUTOMATION AND EFFICIENCY

Obtain a higher return by automating processes that will allow you to reduce customer care costs, personalize your services and generate new income.

 

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Take the pulse of your business

eXpand is a software which allows you to visualize, manage and unify all the communications and corporate telephony of your company in a simple way without unnecessary costs.
Suited for organizations that market consumer products or services; it has clients across many Latin American countries in industries such as finance, telecommunications, health, Call Center, BPO, cable companies, insurance, tourism, education, services and retail.

Testimonials

  • inGenia confía en eXpand

    inGenia (Uruguay) instaló eXpand para manejar todos sus servicios de outsourcing (BPO) a través de los módulos de PBX, Call… Read more

  • NeXXus incorpora eXpand

    NeXXus (Uruguay) utiliza eXpand para todos sus servicios de contacto telefónico, con herramientas que combinan el uso de la PBX,… Read more

 

What do our customers say about eXpand?

  • "Antes de eXpand teníamos una central telefónica y un sistema de call center independientes; era complicado acceder a la información y los costos eran elevados. eXpand integra todo en una sola solución con menores gastos e inversiones. El retorno es muy rápido ya que resuelve temas de todos los días; como es simple de usar podemos administrarlo nosotros mismos lo que nos permitió ahorrar costos y tiempos, por ejemplo podemos acceder a los reportes desde cualquier parte, agregar agentes o supervisores sin importar donde trabajen o grabar llamadas sin cargos extra. El servicio de soporte está pendiente de nuestras necesidades y disponible 24x7." Cr. Leonardo Bello, Gerente General
    SECOM (Uruguay)
     
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  • "Our companies are governed by high corporate standards. In order to install eXpand in our offices, they had to comply with all of the requirements from our headquarters." Ec. Gonzalo Falcone, Gerente General
    AFAP Sura (Uruguay)
     
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  • "They got our PBX to connect with eXpand so that we can use their features in our credit card authorization headquarters. Now we can have access to reports and metrics that we did not have before, therefore improving our service."
    Scotiabank (Uruguay)
     
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