Take the pulse of your business
eXpand is a software which allows you to visualize, manage and unify all the communications and corporate telephony of your company in a simple way without unnecessary costs.
Suited for organizations that market consumer products or services; it has clients across many Latin American countries in industries such as finance, telecommunications, health, Call Center, BPO, cable companies, insurance, tourism, education, services and retail.
Licenciamiento por uso del IVR
eXpand habilita para su Canal IVR el licenciamiento por uso, basado en la cantidad de llamadas procesadas mensualmente a través… Read more
Nuevo Módulo de SMS Saliente
eXpand libera su nuevo módulo de SMS Saliente, el cual permite el envío de mensajes de texto masivos a través… Read more
What do our customers say about eXpand?
"eXpand allows us to control all of our organization and to reduce costs, even so that the investment is redeemed in short time. We are also able to manage all of our Call Center online, even with operators that work remotely. The best thing about eXpand is how simple the platform is and how we can manage everything ourselves without depending on a technician. It is also worth mentioning that the growth is accomplished without inconveniences or excessive investments.
The Dialer became the soul of our ISO 9001 Quality System. We are able to survey the 100% of our services daily and automatically. The representatives from the quality organization were surprised with such an effective system." Ing. Josemaría Gonzalez MBA, CEO
Vida Servicio de Compañía (Uruguay)
"Choosing eXpand responded to our need to manage our sales channel and passenger services in a more efficient way through a PBX which allows us to access metrics that suits our requirements. The implementation experience was great, having full support from everyone at eXpand, which not only showed suitability but also an excellent predisposition. This is a powerful tool that provides all the information needed in order to make decisions, that being the only challenge for those who choose it. I only have positive comments to make and therefore recommend eXpand to any company that wants to manage a call center." Lic. Gonzalo Polanco, Gerente Comercial
Les Amis Viajes (Argentina)
"Moving to our new facilities was the chance to improve our communication system with our customers, and eXpand was the best choice for both practicality and costs. The Multichannel Contact Center solution allows us to control all incoming calls and to monitor the communication of our vendors to improve sensitive areas within the company. Access to reports allows us to obtain information that we previously could not get." Julio Minetti, Director