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10paises

WE CELEBRATE OUR FIRST 10 COUNTRIES

Customers from 10 countries have transformed their business thanks to our software, which integrates their communications, controls their operation and can be adapted instantly.

 

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MANAGE AND CONTROL

Management, reporting and monitoring tools are available via a Web interface, enabling you to make immediate decisions and take action no matter where you are, in an unconstrained and independent manner.

 

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UNIFIED COMMUNICATIONS

Integrate all your communication channels and unify the contact flow with your clients, employees and suppliers in a single solution.

 

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SUBSTITUTE OR INTEGRATE

eXpand can substitute traditional products or it can be integrated into your exchange, offering higher flexibility and more functionality with less investment and a lower operating cost.

 

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AUTOMATION AND EFFICIENCY

Obtain a higher return by automating processes that will allow you to reduce customer care costs, personalize your services and generate new income.

 

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Take the pulse of your business

eXpand is a software which allows you to visualize, manage and unify all the communications and corporate telephony of your company in a simple way without unnecessary costs.
Suited for organizations that market consumer products or services; it has clients across many Latin American countries in industries such as finance, telecommunications, health, Call Center, BPO, cable companies, insurance, tourism, education, services and retail.

Testimonials

  • inGenia confía en eXpand

    inGenia (Uruguay) instaló eXpand para manejar todos sus servicios de outsourcing (BPO) a través de los módulos de PBX, Call… Read more

  • NeXXus incorpora eXpand

    NeXXus (Uruguay) utiliza eXpand para todos sus servicios de contacto telefónico, con herramientas que combinan el uso de la PBX,… Read more

 

What do our customers say about eXpand?

  • "Choosing eXpand responded to our need to manage our sales channel and passenger services in a more efficient way through a PBX which allows us to access metrics that suits our requirements. The implementation experience was great, having full support from everyone at eXpand, which not only showed suitability but also an excellent predisposition. This is a powerful tool that provides all the information needed in order to make decisions, that being the only challenge for those who choose it. I only have positive comments to make and therefore recommend eXpand to any company that wants to manage a call center." Lic. Gonzalo Polanco, Gerente Comercial
    Les Amis Viajes (Argentina)
     
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  • "Our transactions in Quito and Guayaquil are crucial to our business, and therefore we doubted if we could substitute our traditional PBX. After consulting with many customers that use eXpand, we decided. We gained in flexibility and functionalities but with a lower cost." Jaime Pérez Azúa, Gerente General
    Univisa (Ecuador)
     
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  • "Moving to our new facilities was the chance to improve our communication system with our customers, and eXpand was the best choice for both practicality and costs. The Multichannel Contact Center solution allows us to control all incoming calls and to monitor the communication of our vendors to improve sensitive areas within the company. Access to reports allows us to obtain information that we previously could not get." Julio Minetti, Director
    Guamatur (Uruguay)
     
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