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WE CELEBRATE OUR FIRST 10 COUNTRIES

Customers from 10 countries have transformed their business thanks to our software, which integrates their communications, controls their operation and can be adapted instantly.

 

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MANAGE AND CONTROL

Management, reporting and monitoring tools are available via a Web interface, enabling you to make immediate decisions and take action no matter where you are, in an unconstrained and independent manner.

 

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UNIFIED COMMUNICATIONS

Integrate all your communication channels and unify the contact flow with your clients, employees and suppliers in a single solution.

 

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SUBSTITUTE OR INTEGRATE

eXpand can substitute traditional products or it can be integrated into your exchange, offering higher flexibility and more functionality with less investment and a lower operating cost.

 

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AUTOMATION AND EFFICIENCY

Obtain a higher return by automating processes that will allow you to reduce customer care costs, personalize your services and generate new income.

 

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Take the pulse of your business

eXpand is a software which allows you to visualize, manage and unify all the communications and corporate telephony of your company in a simple way without unnecessary costs.
Suited for organizations that market consumer products or services; it has clients across many Latin American countries in industries such as finance, telecommunications, health, Call Center, BPO, cable companies, insurance, tourism, education, services and retail.

Testimonials

  • República Microfinanzas opta por eXpand

    Repúblicas Microfinanzas (Uruguay) instaló eXpand para mejorar la atención en sus sucursales y aumentar la eficiencia en los procesos de… Read more

  • Inteligencia Artificial aplicada al Contact Center

    El pasado miércoles 15 de noviembre eXpand realizó junto a IBM la presentación Inteligencia Artificial aplicada al Contact Center, instancia… Read more

 

What do our customers say about eXpand?

  • "At Cable Color telephony is crucial and both eXpand and the support they provide are key to our business. We used to manage many Asterisk PBX, now we have everything integrated into a unique system." Masson Aldana, IT director
    Cable Color (Honduras)
     
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  • "Having many channels to contact our customers made it difficult for us to unify and manage the information. eXpand allowed us to integrate everything: branches, management tools and reports. This gives us the possibility to work with higher levels of efficiency, which means better customer service." Martín Da Silva, Gerente de IT
    TCC (Uruguay)
     
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  • "Choosing eXpand responded to our need to manage our sales channel and passenger services in a more efficient way through a PBX which allows us to access metrics that suits our requirements. The implementation experience was great, having full support from everyone at eXpand, which not only showed suitability but also an excellent predisposition. This is a powerful tool that provides all the information needed in order to make decisions, that being the only challenge for those who choose it. I only have positive comments to make and therefore recommend eXpand to any company that wants to manage a call center." Lic. Gonzalo Polanco, Gerente Comercial
    Les Amis Viajes (Argentina)
     
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