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WE CELEBRATE OUR FIRST 10 COUNTRIES

Customers from 10 countries have transformed their business thanks to our software, which integrates their communications, controls their operation and can be adapted instantly.

 

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MANAGE AND CONTROL

Management, reporting and monitoring tools are available via a Web interface, enabling you to make immediate decisions and take action no matter where you are, in an unconstrained and independent manner.

 

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UNIFIED COMMUNICATIONS

Integrate all your communication channels and unify the contact flow with your clients, employees and suppliers in a single solution.

 

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SUBSTITUTE OR INTEGRATE

eXpand can substitute traditional products or it can be integrated into your exchange, offering higher flexibility and more functionality with less investment and a lower operating cost.

 

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AUTOMATION AND EFFICIENCY

Obtain a higher return by automating processes that will allow you to reduce customer care costs, personalize your services and generate new income.

 

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Take the pulse of your business

eXpand is a software which allows you to visualize, manage and unify all the communications and corporate telephony of your company in a simple way without unnecessary costs.
Suited for organizations that market consumer products or services; it has clients across many Latin American countries in industries such as finance, telecommunications, health, Call Center, BPO, cable companies, insurance, tourism, education, services and retail.

Testimonials

  • inGenia confía en eXpand

    inGenia (Uruguay) instaló eXpand para manejar todos sus servicios de outsourcing (BPO) a través de los módulos de PBX, Call… Read more

  • NeXXus incorpora eXpand

    NeXXus (Uruguay) utiliza eXpand para todos sus servicios de contacto telefónico, con herramientas que combinan el uso de la PBX,… Read more

 

What do our customers say about eXpand?

  • "eXpand solves real business problems. It is simple to use and gives us freedom to manage it ourselves; if we need more agents we can enable them without extra charge. We lowered our costs since we outsourced our call center service but without losing control. We now have complete access, without limitations, including the monitoring of our support service in real time, regardless of who provides it or from where. Another differentia the support provided by eXpand." Cr. Daniel Gago, Gerente General
    Cable Plus (Uruguay)
     
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  • "Moving to our new facilities was the chance to improve our communication system with our customers, and eXpand was the best choice for both practicality and costs. The Multichannel Contact Center solution allows us to control all incoming calls and to monitor the communication of our vendors to improve sensitive areas within the company. Access to reports allows us to obtain information that we previously could not get." Julio Minetti, Director
    Guamatur (Uruguay)
     
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  • "eXpand allows us to control all of our organization and to reduce costs, even so that the investment is redeemed in short time. We are also able to manage all of our Call Center online, even with operators that work remotely. The best thing about eXpand is how simple the platform is and how we can manage everything ourselves without depending on a technician. It is also worth mentioning that the growth is accomplished without inconveniences or excessive investments.

    The Dialer became the soul of our ISO 9001 Quality System. We are able to survey the 100% of our services daily and automatically. The representatives from the quality organization were surprised with such an effective system."
    Ing. Josemaría Gonzalez MBA, CEO
    Vida Servicio de Compañía (Uruguay)
     
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