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UNIFIED COMMUNICATIONS

Integrate all your communication channels and unify the contact flow with your clients, employees and suppliers in a single solution.

 

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MANAGE AND CONTROL

Management, reporting and monitoring tools are available via a Web interface, enabling you to make immediate decisions and take action no matter where you are, in an unconstrained and independent manner.

 

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AUTOMATION AND EFFICIENCY

Obtain a higher return by automating processes that will allow you to reduce customer care costs, personalize your services and generate new income.

 

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SUBSTITUTE OR INTEGRATE

eXpand can substitute traditional products or it can be integrated into your exchange, offering higher flexibility and more functionality with less investment and a lower operating cost.

 

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Take the pulse of your business

eXpand is a software which allows you to visualize, manage and unify all the communications and corporate telephony of your company in a simple way without unnecessary costs.
Suited for organizations that market consumer products or services; it has clients across many Latin American countries in industries such as finance, telecommunications, health, Call Center, BPO, cable companies, insurance, tourism, education, services and retail.

Testimonials

  • Les Amis Viajes, Argentina, suma eXpand a su operativa

    Les Amis Viajes, agencia de viajes Premium de Argentina, instaló eXpand para cubrir todas sus necesidades de atención a sus… Read more

  • Diseñador Web de IVR

    El Diseñador Web de IVR permite que los clientes diseñen, validen e implementen los árboles de atención utilizando simplemente un navegador. Brinda… Read more

 

What do our customers say about eXpand?

  • "At Cable Color, telephony is crucial and both eXpand and the support they provide are key to our business. We used to manage many Asterisk PBX, now we have everything integrated into a unique system." Masson Aldana, IT director
    Cable Color (Honduras)
     
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  • "Our companies are governed by high corporate standards. In order to install eXpand in our offices, they had to comply with all of the requirements from our headquarters." Ec. Gonzalo Falcone, Gerente General
    AFAP Sura (Uruguay)
     
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  • "We chose eXpand due to its flexibility, which we needed in order to migrate to our new open technology. They were able to connect our Legacy PBX to eXand, which allows us to manage our new technology expansion step by step. We gradually added remote offices and locations in our urban campus without inconveniencies. eXpand can be scaled and it is suited to manage growth and surpass proprietary solutions." Ing. Omar Paganini, Vicerrector de Gestión Económica y Desarrollo
    Universidad Católica del Uruguay (Uruguay)
     
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