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10paises

WE CELEBRATE OUR FIRST 10 COUNTRIES

Customers from 10 countries have transformed their business thanks to our software, which integrates their communications, controls their operation and can be adapted instantly.

 

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MANAGE AND CONTROL

Management, reporting and monitoring tools are available via a Web interface, enabling you to make immediate decisions and take action no matter where you are, in an unconstrained and independent manner.

 

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UNIFIED COMMUNICATIONS

Integrate all your communication channels and unify the contact flow with your clients, employees and suppliers in a single solution.

 

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SUBSTITUTE OR INTEGRATE

eXpand can substitute traditional products or it can be integrated into your exchange, offering higher flexibility and more functionality with less investment and a lower operating cost.

 

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AUTOMATION AND EFFICIENCY

Obtain a higher return by automating processes that will allow you to reduce customer care costs, personalize your services and generate new income.

 

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Take the pulse of your business

eXpand is a software which allows you to visualize, manage and unify all the communications and corporate telephony of your company in a simple way without unnecessary costs.
Suited for organizations that market consumer products or services; it has clients across many Latin American countries in industries such as finance, telecommunications, health, Call Center, BPO, cable companies, insurance, tourism, education, services and retail.

Testimonials

  • Licenciamiento por uso del IVR

    eXpand habilita para su Canal IVR el licenciamiento por uso, basado en la cantidad de llamadas procesadas mensualmente a través… Read more

  • Nuevo Módulo de SMS Saliente

    eXpand libera su nuevo módulo de SMS Saliente, el cual permite el envío de mensajes de texto masivos a través… Read more

 

What do our customers say about eXpand?

  • "Having many channels to contact our customers made it difficult for us to unify and manage the information. eXpand allowed us to integrate everything: branches, management tools and reports. This gives us the possibility to work with higher levels of efficiency, which means better customer service." Martín Da Silva, Gerente de IT
    TCC (Uruguay)
     
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  • "Antes de eXpand teníamos una central telefónica y un sistema de call center independientes; era complicado acceder a la información y los costos eran elevados. eXpand integra todo en una sola solución con menores gastos e inversiones. El retorno es muy rápido ya que resuelve temas de todos los días; como es simple de usar podemos administrarlo nosotros mismos lo que nos permitió ahorrar costos y tiempos, por ejemplo podemos acceder a los reportes desde cualquier parte, agregar agentes o supervisores sin importar donde trabajen o grabar llamadas sin cargos extra. El servicio de soporte está pendiente de nuestras necesidades y disponible 24x7." Cr. Leonardo Bello, Gerente General
    SECOM (Uruguay)
     
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  • "After months of important surveys, we chose the solution that we understood was more complete in order to manage our communication system. eXpand combines the latest technology with an excellent management system, which allows us to receive the necessary information online in order to solve operative issues that may arise from time to time. We are very pleased with the choice we made." Dr. Néstor Gutiérrez, Director
    Porto Servicios (Uruguay)
     
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