Take the pulse of your business
eXpand is a software which allows you to visualize, manage and unify all the communications and corporate telephony of your company in a simple way without unnecessary costs.
Suited for organizations that market consumer products or services; it has clients across many Latin American countries in industries such as finance, telecommunications, health, Call Center, BPO, cable companies, insurance, tourism, education, services and retail.
GEOCOM suma eXpand
GEOCOM (Uruguay) confía en eXpand para mejorar su servicio de contact center y atención a clientes. De esta manera lo… Read more
Portal del agente integrado con Web Dialer
eXpand extiende las prestaciones de su Portal del Agente y lo vincula al Módulo Web Dialer. Así, el Web Dialer… Read more
What do our customers say about eXpand?
"Yesterday we had a meeting with eXpand representatives. I asked them for help with some statistics, critical indexes and reporting features. We ended the meeting at 5 PM and by 7:30 PM we received an email confirming some of the topics that were discussed before. It is a real pleasure to work like this, with so much efficiency." María Noel Urrestarazú, Gerente General
Jetmar Viajes (Uruguay)
"Our business demands a high level of client service; we used our PBX to provide it but we needed a more flexible solution, with professional call center features and less costs.
eXpand was able to solve that with lower costs; calls still go through our PBX and are transferred to eXpand where we implemented our Help Desk service; now we can control in real time the service that we provide and have access to metrics, recordings and monitoring from everywhere." Sr. Enrique Gómez, Director México D.F.
Carvajal Tecnología y Servicios (México)
"After months of important surveys, we chose the solution that we understood was more complete in order to manage our communication system. eXpand combines the latest technology with an excellent management system, which allows us to receive the necessary information online in order to solve operative issues that may arise from time to time. We are very pleased with the choice we made." Dr. Néstor Gutiérrez, Director
Porto Servicios (Uruguay)