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 Expand - Topology
Expand is a unified communications solution, 100% web, that allows you to create, manage and control the Call Centers (Contact Center) and phone systems (Expand PBX). With Expand, the costumer has control and more independence from the supplier, besides it is possible for him to grow with freedom, with no need of spending more money or making additional investments. Expand includes a comprehensive security system and it offers High Availability option, positioning it as a key feature for critical services. |
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- Web interface for non technical users
- Local or remote management via internet
- Call recording and pre-attention for free
- Integration with applications or data bases
- Uses softphones, analog and IP phones
- Uses Open Source (Asterisk, Linux)
- Unlimited amount of Call Centers
- Free access and data export
- Control panel in real time
- Listening to online calls
- Reports and views systems
- Free license for new stations
- IP Technology (VoIP)
- Multilingual
- Pricing of outbound calls
- IVR
- Task manager
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